The Optical Division of Mark Alan, Inc.
717 385th Avenue South
Aberdeen, South Dakota 57401 USA
(located on the West side of Aberdeen, North of Hwy. 12)
|CUSTOMER SERVICE |
Toll Free: 1-800-859-3274
|Retail Store Hours: |
Mon - Thurs: 9 am - 4 pm CST
Friday 9 am - 4 pm CST
Closed Saturday & Sunday
|Closed for Holidays: |
May 25, 2015
July 3, 2015
September 7, 2015
November 26, 2015
December 25, 2015
January 1, 2016
We accept Visa, MasterCard, American Express, Discover, PayPal, and PayPal Bill Me Later. We accept Money Orders for mail orders (no checks). COD is not available.
Credit Card & Users:
When you place an order online, we receive an authorization for the amount of the purchase from your credit card company. No funds are charged until after the order has been reviewed and is being processed.
Debit Card Users:
Please keep in mind that it is your bank who holds the funds after placing your order. This is standard procedure for banks as we do not capture any funds until after the order has been processed.
Funds are directly captured from your PayPal account at the time the order is placed online. Any credit adjustments necessary during the order processing will be applied to your PayPal account.
Orders are normally shipped within 48 hours of receipt. Orders placed on Friday, Saturday and Sunday will be shipped on the following Monday. If there is a delay in your order, we will notify you by phone or email regarding your order.
Out of Stock Items:
Although every attempt is made to maintain sufficient inventory, occasionally we may run out of certain models. If any product is not available for shipment, we will contact you by email or phone with up to date delivery information.
Order Tracking Information
Once your order has shipped, you will be emailed tracking information. If you have an inquiry or do not have your tracking email, please firstname.lastname@example.org for information on your order. Free Shipping is available on US Orders over $25 (Excluding AK, HI, APO, and FPO)
Free Shipping is available on US Orders over $25 (Excluding AK, HI, APO, and FPO)
- $2.95 Flat Rate shipping on US orders under $25 (Excluding AK, HI, APO, and FPO)
- Free Shipping is not available on shipments outside of the United States. We will do our best to keep your shipping costs to a minimum.
Prepare for the Holiday Season
We want to deliver your products to you as quickly as possible for the holiday. Please allow sufficient time for processing and delivery of your order during this busy time. We recommend placing your order early to ensure that it arrives in time for the holidays.
Holiday Order/Delivery Dates:
While we are processing and shipping orders daily, we must allow for adequate shipping times to your area. Therefore, orders placed after December 14th cannot be guaranteed for delivery before the December 24th holiday. Please note, tracking information will be emailed to you upon shipment of your order. To check on availability/delivery of an item needed by December 24th, please contact us at 1-800-859-3274.
FREE Shipping on Orders Over $25 (USPS 1st Class Mail). Estimated Delivery: 5-7 Days
- $2.95 1st Class Mail on Orders Less Than $25. Estimated Delivery: 5-7 Days
- $7.99 Priority Mail. Estimated Delivery 2-3 Days
- $9.99 UPS Ground (Continental US Only). Estimated Delivery 3-6 Days
- $15.99 UPS 2nd Day Air (US48 Only). Estimated Delivery 2 Days
- $34.99 UPS Next Day Air (US48 Only). Estimated Delivery 1 Day
- $29.99 USPS Express Mail (AK, HI) Estimated Delivery 1-3 Days
- $11.99 Int. 1st Class Mail (USPS). Estimated 10-16 Days
- $36.99 Int. Express Mail (USPS). Estimated 6-10 Days
International Custom Fees
As with any international shipment, Custom Fees for your country may apply. We do not charge nor do we collect any custom fees. These custom fees will be due at the time of delivery when you accept the package.
Where to ship your package?
For your protection, provide a shipping address where an authorized individual will be available to accept the package. Delivery couriers may choose to leave your package when no one is available to accept it. This is out of our control as it is solely up to the courier company at the time of delivery. Unless specifically requested by phone, packages are not shipped with "Signature Required" services. If you wish to have this service ($3.00 fee), please call us to place your order and request "Signature Required" for your order.
Address Corrections, Refused or Unclaimed Shipments
- Please double check your order for accuracy. A $15 Change in Address Fee will be charged for shipments that require a change in address during shipment.
- Refused or unclaimed shipments will be responsible for the shipping expenses charged to us by the delivery carrier.
Interruption of Delivery Service
Shipments that are guaranteed for a specific delivery date (USPS Express or UPS Air Shipments), will not be refunded for any interruption of service due to causes beyond the carrier's control. Interruption of Service would include but is not limited to the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God such as adverse weather conditions or natural disasters; riots, strikes, or other labor disputes; or any other event that is beyond the carrier's control to deliver the package as scheduled.
We want you to be completely satisfied with your purchase.
We do NOT require any RMA #.
Simply follow the below instructions to return/exchange your product.
- Include a copy of your Invoice and clearly indicate which items are in your package.
- Clearly indicate on your invoice if you are returning or exchanging. If exchanging, clearly indicate the product you wish to exchange for.
- When shipping, do not use the manufacturer's packaging for a shipping box. This will damage the manufacturer's product labeling and could void your return.
- Send Exchanges/Returns with your invoice copy to:
717 385th Avenue South
Aberdeen, SD 57401
Note: We recommend shipping your package by a traceable method as we are not responsible for lost packages.
Conditions of all Returns/Exchanges.
- Products must be complete with all original packaging and in new condition.
- Use of the manufacturer's product packaging for a shipping container will result in a restocking fee (the product's packaging must be kept in new condition).
- FREE items received with the original order are to be included with your return. If you choose to keep the free item your refund will be reduced by the unreturned item's retail price.
- Original shipping charges are non-refundable.
- Merchandise not meeting the above requirements will be refused or subject to re-stocking fee.
WARRANTIES & GUARANTIES
All our 'discount sunglasses' come with a 30 day warranty against manufacturing defects. Please contact us at 1-800-859-3274 to report a defect claim. Many designer manufacturer's have a 1 year or longer warranty policy. Please refer to each manufacturer's warranty page for details on their policies and procedures.
Pricing, availability and specifications are subject to change without notice. AnySunglasses.com reserves the right not to sell below cost and to correct misprints, typographical or pricing errors. All prices are listed in U.S. Dollars.
Some Manufacturer's have strict pricing policies that all their Authorized Dealers must adhere to. Due to these manufacturers' policies, their products are are required to be excluded from any additional discounting obtained through Coupon Codes and/or Specials.
These manufacturers are excluded from Coupon Discount Offers as per our manufacturer dealer agreements:
509, Bobster, Cocoons, Dragon, Gatorz, LightGuard, SPY Optics, SOS Survival Optics, Vistana, and Wiley X Eyewear
At AnySunglasses, be assured you are getting the best possible price! We advertise the lowest authorized price on our site everyday! Remember, Free Shipping within the continental U.S. is given automatically on the majority of these models. (Most of these products meet the $25 minimum purchase requirement for Free Shipping).
Your privacy is our concern. We do not sell our customer list! Be rest assured your privacy is protected at AnySunglasses.com. Please see our Privacy Pledge Policy for further information.
AnySunglasses.com is an authorized dealer for Angel, Anarchy, Biohazard, Bobster Eyewear, Body Glove, Chopper Sunglasses, Cocoons Sunglasses, DG Eyewear, Dimitris Dimitriou, EE Eyewear, Element Eight, EyeArmor Safety Glasses, EyeSights Shooting Glasses, FS Designer, Gargoyles, Gatorz Sunglasses, Iron Man, Live Eyewear, Locs, NASCAR Sunglasses, OCC Sunglasses, OveRxCast, PolarEyes, Quattro Sunglasses, Rawlings, SPY Optics, Survival Optics Sunglasses (SOS), VG Eyewear, Vistana, WileyX Eyewear, Xcess Eyewear, & Zeal Optics.